We value your membership

Before You Go, Let Us Help

We understand life changes. Before you cancel, we'd love the opportunity to make things right or find an option that works better for you.

There May Be a Better Option

Many members find one of these options fits their situation before making a final decision.

Need a break? Freeze your membership for up to 3 months and come back when you're ready.

A lower-tier membership may be a better fit for your schedule and budget right now.

We want to help. Let us know what's going on and we'll work with you personally.

See if there's a current offer or discount that makes staying an easy choice.

We have three locations in Cedar Rapids and Tiffin. A closer location might work better.

Not sure how to use all the amenities? Our team can walk you through everything for free.

Still want to move forward? We understand. Please take a moment to submit your request.

Your feedback helps us improve. Please complete the form below and a member of our team will follow up.

Questions? Reach us directly:

Can I freeze my membership instead of canceling?

Yes! Members can pause their membership for up to 3 months. Contact us at membership@igymia.com or speak with any team member.

Is there a fee to cancel my membership?

Cancellation terms depend on your membership type. Our team can walk you through the details based on your specific plan.

How long does the cancellation process take?

Once your request is submitted, our team will follow up within 1–2 business days to confirm the cancellation.

Can I rejoin after canceling?

Absolutely! You're always welcome back. Visit any iGYM location or join online at igymia.com.